- The platform – InfoPalante – is the most recent instance of the Signpost project, which operates globally to provide life-saving information to vulnerable populations including refugees and people fleeing crisis.
- Signpost uses context-appropriate social media channels to create two-way messaging with users, allowing the platform to adapt content contextualized to the community. Signpost has reached approximately two million users around the world.
- Tripadvisor, Jigsaw, Zendesk, Nethope, and others are supporting the IRC in the expansion, providing critical financial support and in-kind expertise in technology and product design.
New York, NY, September 17, 2020 — Today, the International Rescue Committee (IRC), with support from Tripadvisor, Jigsaw, Zendesk, and Nethope, launched InfoPalante, a digital platform to help displaced populations and Venezuelan refugees living in Colombia. Users will be able to access crucial information on civil and legal rights, jobs, and access to healthcare. The platform provides a detailed map of services and